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Getting Started > Accessing SAIS
Accessing SAIS
To access SAIS you need to make sure that your computer has the required software and network access to the DET Intranet, and you need to have a User ID and password to log in.
This section includes information about:
Supported Web Browsers
SAIS has been designed and tested using the Internet Explorer V6 browser. It is recommended that all users access the application using IE6.
Refer to the browser's Help > About menu option to check the browser version.
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Opening SAIS in Your Browser
To access SAIS:
The SAIS Login screen is displayed in the browser. You can now log in and start using the application.
Access Problems
If the Login screen is not displayed, check that the web address that you've entered is correct. For example:
http://secureapps.det.wa.edu.au/sais/ will work,
whereas:
http:// www. secureapps.det.wa.edu.au/sais/ will not work.
If you still cannot access the login page there may be a problem with your network access to the server, or a problem with the application itself. You should contact the DET Customer Service Centre for assistance.
Contact details for the Customer Service Centre are:
Email:customerservicecentre@det.wa.edu.au
Phone Metro: (08) 9264 5555
Phone Regional: 1800 012 828
Fax: (08) 9264 4701
Logging in to SAIS
Once a SAIS administrator has granted you access to SAIS, you can log in and start using the application.
The credentials (User ID and password) that you use to log in are the same credentials that you use to access HRMIS or your Oracle Webmail account (i.e. your DET Single Sign-On credentials).
To log in to SAIS:
Click Login.
The Confidentiality Disclaimer screen is displayed.
Read the disclaimer and click I agree by these terms and conditions.
The SAIS Main Menu screen is displayed.
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Resetting a Forgotten Password
If you have made an error entering your credentials, the screen below will be displayed. Simply retype them and click Login to try again.
Figure 6: Login Error Screen
If you cannot remember your password, you can reset it using the SAIS authentication system.
To reset a forgotten password:
Click the 'Forgot Your Password' link on the Login screen.
The first screen of the Forgot Your Password wizard is displayed.
This screen enables you to verify your identity before you reset the password for this account.
You should have previously selected a User Validation Question and entered a User Validation Answer for your account.
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Click Next.
The second screen of the Forgot My Password wizard is displayed.
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Refer to the Password Tips when choosing a new password.
Re-enter your new password in the Confirm New Password text box.
Click Change Password.
A screen is displayed confirming that you have successfully reset your password.
Click Continue to return to SAIS.
Changing Your Password
To change your SAIS password:
Select Change Password on the Main Menu.
The first screen of the Change Password wizard is displayed.
Enter your current password in the Current Password text box.
Click Next.
The second screen of the Change Password wizard is displayed.
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Refer to the Password Tips when choosing a new password.
Re-enter your new password in the Confirm New Password text box.
Click Change Password.
A screen is displayed confirming that you have successfully changed your password.
Click Continue to return to SAIS.
Password Tips
The following tips may be useful when selecting and using passwords:
To Set Up or Change Your User Validation Information
SAIS includes a user validation process as part of its authentication system. This process is used to verify your identity when you attempt to reset a forgotten password.
The User Validation information comprises:
a User Validation Question, which you choose from a predefined set of questions; and,
a User Validation Answer, which you enter in a text box.
To set up or change your User Validation information:
Select Change Hint on the Main Menu.
The first screen of the Change User Validation wizard is displayed.
Enter your current password in the Current Password text box.
Click Next.
The second screen of the Change User Validation wizard is displayed.
Enter the answer to the question in the New User Validation Answer text box.
Click Change User Validation Question.
A screen is displayed confirming that you have successfully changed your user validation information.
Click Continue to return to SAIS.
Logging Out of SAIS
To log out of SAIS, select Logout from the Quick Links menu at the top of any screen. The SAIS Login screen is displayed.
SAIS Security
The SAIS application has built-in security measures to help combat access by unauthorised users, but it is very important that you also take your own measures to prevent unauthorised use.
The application will automatically log you out of the system if there is 30 minutes of system inactivity.
However, if you leave your computer you should either log out of SAIS manually or lock your computer using the operating system (press Ctrl + Alt + Delete then click Lock Computer in Windows).

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http://www.eddept.wa.edu.au
Tel: (08) 9264 4111
(08) 9264 5005
websupport@det.wa.edu.au